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Need help with an order or advice on a product? Talk to an expert at [email protected]

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Need help with an order or advice on a product? Talk to an expert at [email protected]

HOW CAN WE HELP YOU?

Placing your order

How and when can i order?

What are my delivery options?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.

What's the cut-off time for next day delivery?

What are my delivery options?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.

Can I have an invoice?

What are my delivery options?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.

How do I know if the item will fit?

What are my delivery options?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.

Will I receive the exact model shown?

What are my delivery options?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.

Paying for your items

Are you still offering Installation Services?

What precautions are your delivery drivers taking to ensure I don’t get Coronavirus?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.

Will you bring the product into my home?

What precautions are your delivery drivers taking to ensure I don’t get Coronavirus?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.

Can your driver refuse to come into my house and install my product?

What precautions are your delivery drivers taking to ensure I don’t get Coronavirus?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.

What happens if I book a delivery and start to feel unwell or I’m told to self-isolate?

What precautions are your delivery drivers taking to ensure I don’t get Coronavirus?
You can choose a home delivery option, which lets you have your order delivered to an address of your choice. Some eligible items also let you choose Click + Collect, where your order is delivered to a local store. The days available for your delivery will be clearly marked in the basket.